Contact
Questions about the product, feedback on your experience, or a request for a walkthrough — we're a small team and we read every email.
We usually reply within a couple of working days.
For product questions, demo requests, and feedback. We usually reply within a couple of working days.
Prefer to jump straight in? RinkHQ is free to start — no card needed. You can be set up and sharing a session link this evening.
Start freeWhat to include
The more context you share, the faster we can respond. No fixed format — just tell us what's going on.
Your role
Are you a coach, a parent, or someone exploring RinkHQ for a club? It helps us route the email to the right context.
What you were doing
If something isn't working, tell us which page or flow you were on. A screenshot is always useful.
What you expected vs what happened
For bugs or unexpected behaviour, the more detail the better. For general questions, just ask directly — no special format needed.
Or just try it
Free to start, no card needed — you can be sharing a session link this evening.